Frequently Asked Questions
How do I choose the right hair product for me?
Choosing the right hair product depends on factors such as your desired style, hair type, and budget. Our product descriptions provide detailed information to help you make an informed decision.
How can I care for and maintain my hair extensions ?
Proper care and maintenance are essential for prolonging the lifespan of your hair extensions. We provide care instructions with each product purchase to guide you on how to wash, style, and store your items
What is your shipping policy?
Our shipping policy outlines information regarding processing times, shipping methods, rates, and delivery estimates. Please refer to our shipping policy page for detailed information.
What is your return and exchange policy?
We want you to be fully satisfied with your purchase. Our return and exchange policy allows for returns and exchanges within a specified timeframe, subject to certain conditions. Please review our return policy page for eligibility criteria and instructions on initiating a return or exchange.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment. If you encounter any issues with tracking your order, feel free to reach out via email : Keyslays927@gmail.com